Cancellation & Refunds Policy
Cancellation & Refund Policy
XIME, SCIFAX INFORMATION AND ANALYTICS PRIVATE LIMITED
Last updated: April 9, 2025
Cancellation
Our cancellation policy is designed to be transparent and customer-oriented. You are free to cancel your subscription at any time without incurring any cancellation fees or penalties. To initiate a cancellation, please contact our support team through the provided contact details. If you wish your personal data to be deleted upon cancellation, kindly specify this request during your cancellation communication.
Refunds
We provide hassle-free refunds for all services within the first 30 days from your initial subscription date, no questions asked.
Please be aware of the following conditions:
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Refund requests must be submitted within 30 calendar days following the date of your initial subscription.
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Requests made after the initial 30-day period are not eligible for refunds. Nonetheless, service credits may be granted, at our sole discretion, for customers subscribed annually.
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Upon successful processing of your refund request, all associated user data linked to your subscription will be permanently deleted from our systems.
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Refunds are typically processed within 7-14 business days, depending on your method of payment.
Should you experience any difficulties with our services or require assistance concerning cancellations or refunds, please contact our customer support team. We are committed to resolving your issues promptly and effectively.
Contact Us
For any queries or assistance regarding cancellations or refunds, please reach out to our customer support team:
Email: urlshortener@x-i.me
SCIFAX INFORMATION AND ANALYTICS PRIVATE LIMITED
#23/3, V.R.D. Road, Villuppuram
Ulundurpet – 606107, India